Contact Us
Our dedicated support team is committed to providing comprehensive assistance to all players across Canada. We understand the importance of timely communication and maintain multiple channels to address your inquiries, technical issues, and account-related matters with professional expertise.
Available Communication Channels
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Online Chat | 24/7 | Immediate |
| Email Support | 24/7 | 2-4 hours |
| Phone Support | Daily 9 AM – 11 PM EST | Under 5 minutes |
For email inquiries, please contact us at [email protected]. Our phone support is available at 1-855-247-2863 during business hours. All communications are handled in accordance with Canadian privacy regulations and gaming legislation.
Support Categories and Guidelines
- Account verification and security matters require government-issued identification
- Payment processing inquiries should include transaction reference numbers
- Technical gaming issues benefit from browser and device specifications
- Responsible gaming resources are immediately accessible through any channel
Last updated: January 28, 2026