Cookie Policy
This Cookie Policy explains how we use cookies and similar technologies on our online gaming platform to enhance your gaming experience, ensure platform security, and comply with Canadian privacy regulations. By using our services, you acknowledge and consent to our cookie practices as outlined in this policy. Last updated: January 22, 2026.
What Are Cookies
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognize your browser, remember your preferences, and provide personalized gaming experiences. Cookies play a crucial role in maintaining session security, tracking game progress, and ensuring compliance with responsible gaming requirements under Canadian gambling regulations.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable core platform functionality, user authentication, and secure transactions | Session/Up to 1 year |
| Functional Cookies | Remember user preferences, language settings, and gaming history | Up to 2 years |
| Analytics Cookies | Track platform performance, user engagement, and game statistics | Up to 2 years |
| Marketing Cookies | Deliver targeted promotions and track advertising effectiveness | Up to 13 months |
Essential Cookies
Essential cookies are necessary for our platform to function properly and cannot be disabled without significantly impacting your gaming experience. These cookies enable user authentication, maintain secure gaming sessions, process deposits and withdrawals, and ensure compliance with Canadian anti-money laundering regulations. They also help us implement responsible gaming tools, including deposit limits, session time tracking, and self-exclusion features required by provincial gaming authorities.
Functional Cookies
Functional cookies enhance your gaming experience by remembering your preferences and settings. These include your preferred language, favourite games, betting history, and customized dashboard layouts. They also store information about your gaming patterns to help us provide personalized game recommendations and maintain your player profile across multiple sessions, ensuring continuity in your gaming journey.
Analytics and Performance Cookies
We use analytics cookies to understand how players interact with our platform, which games are most popular, and how we can improve our services. These cookies collect aggregated data about page views, game performance, loading times, and user navigation patterns. This information helps us optimize our platform performance, identify technical issues, and develop new features that enhance the overall gaming experience for Canadian players.
Marketing and Advertising Cookies
Marketing cookies enable us to deliver personalized promotional offers, track the effectiveness of our advertising campaigns, and provide relevant bonus opportunities. These cookies help us understand your gaming preferences to offer tailored promotions that align with your interests. We may also use these cookies to limit the frequency of promotional messages and ensure our marketing communications comply with Canadian advertising standards for gaming operators.
Third-Party Cookies
Our platform may include third-party cookies from payment processors, game providers, customer support tools, and analytics services. These partners have their own privacy policies governing their cookie usage. We carefully select third-party providers who meet Canadian privacy standards and ensure they implement appropriate data protection measures when processing information about our players.
Managing Your Cookie Preferences
- Access cookie settings through your account dashboard under “Privacy Preferences”
- Use our cookie consent banner to accept or decline non-essential cookies
- Modify your browser settings to block or delete specific cookie categories
- Contact our customer support team for assistance with cookie management
- Review and update your preferences regularly to maintain control over your data
Browser Cookie Controls
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy & Security > Site Settings
Cookie Retention and Deletion
Different types of cookies have varying retention periods based on their purpose and regulatory requirements. Session cookies expire when you close your browser, while persistent cookies may remain on your device for periods ranging from one month to two years. We regularly review and delete unnecessary cookies, and you can manually clear cookies through your browser settings or account preferences at any time.
Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable Canadian privacy legislation. When significant changes occur, we will notify active users through email notifications or prominent platform announcements. Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage players to review this policy regularly to stay informed about our cookie practices and data protection measures.